Privacy Policy — SingleTap VPN

Last updated: October 2025

1. Introduction

This Privacy Policy explains how SingleTap VPN (“we”, “us”, “our”) collects, uses, and protects information when you use our application (“App”, “Service”). By installing or using the App, you agree to this Privacy Policy. If you do not agree, do not use the App.

2. Information We Collect

2.1 Non-Personal Data

We may collect the following non-personal information:

• Device model and operating system
• Country, language, network provider
• App version and installation source
• Connection metadata (VPN server region, session duration, amount of transferred data)
• Advertising identifiers (Google Advertising ID / Apple IDFA)

This information does not directly identify the user.

2.2 Personal Data

We may collect limited personal data such as:

• Email address (only if voluntarily provided for support or account features)
• Subscription / purchase identifiers from Google Play or App Store
• Anonymized device identifiers for analytics and crash reporting

We do not collect names, addresses, payment card numbers, or sensitive information.

3. VPN Traffic and Logs

SingleTap VPN does not monitor or log browsing activity, DNS requests, IP destinations, or traffic content. Only minimal connection metadata (time, duration, server region, transferred traffic) is processed to maintain service quality and enforce usage limits.

4. How We Use Data

• Provide and operate VPN services
• Improve performance, security and stability
• Analyze anonymized usage patterns
• Manage subscriptions and in-app purchases
• Prevent abuse and fraud
• Provide support when requested

Legal basis for processing: consent, legitimate interest, and legal obligations.

5. Third-Party Services

We use trusted third-party services to operate the App:

Analytics and Stability

• Firebase Analytics — https://policies.google.com/privacy
• Firebase Crashlytics — https://policies.google.com/privacy
• Mixpanel — https://mixpanel.com/legal/privacy-policy/

Subscriptions and Payments

• RevenueCat — https://www.revenuecat.com/privacy
• Google Play Billing / Apple App Store Billing

Advertising

• Google AdMob — https://policies.google.com/privacy

We do not sell personal information to third parties.

6. Data Retention

• Session metadata is automatically deleted after a limited time.
• Subscription data is retained only for legal compliance.
• Analytics is stored in aggregated, non-identifiable form.

7. Data Security

We apply reasonable technical measures (encryption, access control, secure infrastructure) to protect data. However, no system is completely secure, and by using the App you acknowledge and accept this risk.

8. User Rights

Depending on your region, you may request:

• Access, correction, or deletion of your data
• Withdrawal of consent
• Restriction of processing
• Submitting a complaint to a regulatory authority

To exercise these rights: support@singletapvpn.com

9. Children’s Privacy

The App is not directed to individuals under 13. We do not knowingly collect data from minors. If a child has provided information, contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be available inside the App and on the store listing page. Continued use after updates means acceptance.

11. Contact

SingleTap VPN
Email: support@singletapvpn.com